Terms and Conditions

UrbaMarkt is a digital platform owned by Emeteclass, Lda. This document establishes the terms and conditions, when you purchase a product / service, register on our website, or participate in any research conducted by Emeteclass, within the UrbaMarkt platform. By performing any of these operations means that you accept these terms and conditions.


Collection and Use of Information

At UrbaMarkt we collect two types of information: non-personal information (number of visits, pages accessed, etc.), and personal information (name, phone, e-mail, etc.) and is always voluntarily delivered by the user.

Non-personal information is automatically recognized by our server. Our server does not automatically recognize the e-mail address, this means that the e-mail is not saved, even in cases where it can be done automatically. The email is only saved when it is given voluntarily by the user.

We do not collect personal information from people who simply visit our site.

Personal information, such as e-mail, name and other information that is given voluntarily, is collected when you choose to communicate with us using any available method, such as e-mail, our listing property page, our contact page, our contact seller page, our phone, or through the register to receive our newsletter.

I hereby give my consent to store the following types of data as a profile for internal purposes:

  • Mandatory and voluntary data collected on the purchase of products / services.
  • Analyze and use the data for the purpose of targeted advertising communications on relevant topics and products / services related to the product / service.
  • Data collected from any connected social media for which I provided my explicit prior consent.
  • If I have provided the phone number, I agree that Emeteclass may contact me, by phone, or by SMS regarding the products / services purchased.
  • I acknowledge that my data may be used for marketing purposes by Emeteclass, Ltd. to contact me by phone or email to verify my views on products / services, which will be similar to those I have already purchased.
  • In addition, I agree with the mathematical and statistical analysis of my personal data for advertising purposes.
  • I also give my consent for my data to be updated and supplemented with additional data.


Personal information

When personal information (eg name, email address, phone numbers and other contact information) is provided either through the UrbaMarkt website or directly to us via email, phone, or on paper, you consent to Emeteclass for:

  • Process and manage your personal data to perform all actions necessary to give effect to your request or instructions.
  • Keep a record of incoming and outgoing communications to process your personal data as described in these Terms and Conditions.

In the event of events (talks, seminars, courses, trainings, workshops), I give my consent to be photographed, filmed and recorded the sound of the events where I participate.

Emeteclass, Lda, may also collect the following information:

  • Information you provide by filling out forms on our site.
  • Name and address for processing invoices (if applicable).
  • Email address and phone numbers.
  • Bank Information (if applicable).
  • Tax identification (if applicable).

All users have the right to access, rectify, cancel and delete their data. At any time, you can stop being part of our database, just contact us at urbamarkt@urbamarkt.com


Purchase of Products/Services

I hereby give my consent to the mandatory and voluntary data collected during the purchase of products / services sold at UrbaMarkt. In addition, I give my permission for the details provided by me when filling out the forms to be stored. I acknowledge and agree that my data will be used for commercial purposes in accordance with these Terms and Conditions and will be maintained and stored for this purpose.


Refund and Cancellation


Prices

Prices indicated on the site UrbaMarkt.com can be changed at any time. In case of a price change, the confirmed products / services will be honored at the original price.


Cancellation

If you wish to cancel the service purchased, you must request a refund within the first three days after making the payment. The refund will only be made if your property has not been published on UrbanMarkt.com. You will be charged a €5 processing fee. We will refund by bank transfer if payment by bank transfer was made, or by paypal if you have made payment by paypal. Email us at urbamarkt@urbanmarkt.com to request your refund.


Communication of Personal Data to other entities (third parties and subcontractors)

We may use third parties to provide certain services. Sometimes the provision of these services implies access by these entities to the personal data of the customers / users. When this happens we will take the appropriate measures to ensure that the entities that have access to the data are reputed and offer the highest guarantees at this level. Thus, any subcontracted entity will treat the personal data of our customers, in the name and on behalf of Emeteclass, Lda. And adopting necessary technical and organizational measures in order to protect the personal data against the destruction, accidental or illicit, accidental loss, alteration, dissemination or unauthorized access and against any other form of illicit treatment.


Changes or Updates to Terms and Conditions

These Terms and Conditions may be changed at any time without notice. When the Terms and Conditions are changed, the new terms and conditions will be published on this website. Please visit this Terms and Conditions regularly to stay informed of any updates. These terms shall apply from 1 February 2019.


Questions or Suggestions

If you have any questions or suggestions, please contact us:

Emeteclass, Lda.
Phone: +351.234​135855 (PT)
e-mail: urbamarkt@urbamakrt.com